Quality Terms and Conditions (Q-Notes)
At CHAS G. ALLEN, INC., we are committed to maintaining the highest quality standards in our products and supplier relationships. Our Quality Terms and Conditions (Q-Notes) outline the essential requirements for our suppliers, ensuring compliance with AS9100 Quality Management Systems for Aviation, Space, and Defense industries.
Download the Full Q-Notes Document
Key Quality Requirements
Quality Management System Compliance
Suppliers must maintain a Quality Management System (QMS) that aligns with CHAS G. ALLEN, INC. standards and undergo an approval process.
Right of Access
Suppliers must grant access to their facilities and quality records for audits by CHAS G. ALLEN, INC., customers, and regulatory agencies such as the FAA and EASA.
Record Retention & Traceability
- Maintain all product records for a minimum of 10 years.
- Obtain written authorization before disposal.
- Ensure lot control and traceability to purchase orders.
Product & Specification Requirements
- Adhere to specified product revisions, including obsolete or superseded specifications.
- Use designated providers for special processes when specified.
- Maintain personnel certification for specialized processes such as welding and testing.
Change Notification & Approval
Suppliers must notify CHAS G. ALLEN, INC. in advance for:
- Relocation of production or inspection facilities.
- Changes in manufacturing processes.
- Any significant impact on product quality, reliability, or ownership.
Nonconforming Product Policy
- No unauthorized repairs or reworks without prior written approval.
- Suppliers must notify CHAS G. ALLEN, INC. immediately of any nonconforming materials before shipping.
Counterfeit Parts Prevention
All materials must be new and authentic. Counterfeit or suspect parts are strictly prohibited.
Supplier Performance Evaluation
Suppliers are evaluated on the following criteria:
- A minimum 95% quality rating
- On-time delivery performance
- Compliance with Corrective and Preventive Actions (CAPA)
Supplier Communication & Support
For any questions regarding Q-Notes compliance, suppliers should contact their designated CHAS G. ALLEN, INC. buyer for guidance.
For complete details, download the full document above. For further assistance, please contact our Quality Assurance Team.